Sewerstore Coronavirus Update – 24/03/2020

As an online business, the government has encouraged us to stay open and continue serving our customers during the ‘lockdown’ period announced on Monday 23rd March.

We understand our important role delivering your Non Return Valves during these difficult and unprecedented times. Our goal is to make sure that our customers receive the products they want, when they need them, and as quickly as possible.

As a company, we manufacture our own proprietary products, and we have been working with our suppliers and delivery partners to ensure that our shelves remain stocked and that we can continue to get your valves mail delivered to you as quickly as possible. We kindly ask that you buy only what you need, to ensure that we continue to have enough for all of our customers.

Currently, there is no indication that collections or deliveries within the UK are being noticeably impacted, therefore deliveries are making it through to customers as quickly as ever. If your order doesn’t arrive within the postal time frame given on the website perhaps allow a little leeway of a couple of days before contacting us, as we don’t have sight on how busy your local sorting offices are.

If you live outwith the UK, there may be some local delays caused by quarantines and lockdowns, so if in doubt we’d recommend checking the guidance on deliveries where you are.

Thanks you and stay safe

During these unprecedented times, we endeavour to build, process and deliver all valves as quick as possible . However, despite our best endeavours, it’s likely due to demand and supply and delivery delays some orders will experience some level of delay. Thank you for your patience and understanding.